Support
Get help with Seamwise Size Chart & Guide.
Contact us
Email abhinay@approtic.in with your store’s myshopify.com domain and a short description of the problem. Screenshots or a product link help us answer faster.
Response time: we reply within 1 business day.
Frequently asked questions
How do I add the size chart to my product pages?
Create a chart in the app and publish it. Then in your Shopify admin go to Online Store → Themes → Customize, open a product template, click Add block in the product information section and choose Size chart button (a link that opens the chart) or Size chart table (the chart shown inline). Save the theme. A Size guide page block is also available for a standalone page.
How do I turn on the app embed (side tab)?
In the theme editor open App embeds (the puzzle-piece icon in the left sidebar), switch on Size chart side tab and click Save. The tab appears on pages where a published chart matches the product.
My chart isn’t showing on a product.
Check that the chart is published, that one of your rules matches the product (use “Test a product” in the app), and that the block or app embed has been added to the live theme and saved.
What happens to my data when I uninstall?
Uninstalling removes the app’s access to your store immediately and Shopify removes the app’s theme blocks. All remaining store data is deleted when Shopify sends its shop data deletion request 48 hours later. See the privacy policy for details, or email us to request deletion sooner.
Does the app collect my customers’ data?
No. The app only stores the charts, rules and settings you create. The storefront script sends nothing to our servers.
Company
Seamwise Size Chart & Guide is provided by Approtic Solution Private Limited, Hyderabad, Telangana, India.